Statute

§1 General provisions

1. The Regulations define the rules for making purchases in the mintneedles.com online store run by the Seller. The owner of the mintnedles.com website and the Seller is:

Mint Needles limited liability company , based in Warsaw at ul. Górnośląska 4/92, 00-444, NIP: 7011085191, KRS: 0000966407, REGON: 52185147600000

2. If any problems or questions arise, please contact us.

3.The buyer may contact:

a. at the e-mail address: help@mintneedles.com

b. hotline: +48 663599322

c. or by post to the following address: Górnośląska 4/92, 00-444 Warszawa

4. The buyer in the mintneedles.com online store can only be an adult natural person or an entrepreneur running a business in any form provided for by law.

5. Parcels are delivered within the territory of the Republic of Poland.

6. The condition for placing an order in the online store is for the Buyer to read these regulations and accept their provisions before concluding a sales contract or a contract for the provision of electronic services.

Definitions:

1. Working days - means days of the week from Monday to Friday, excluding public holidays.

2. Delivery - means an actual activity consisting in the delivery to the Customer by the Seller, through the Supplier, of the Goods specified in the order.

3. Supplier - means the entity with which the Seller cooperates in the delivery of Goods: a courier company

4. Password - means a sequence of letters, digits or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer Account in the Online Store.

5. Hotline - means the telephone number +48 663599322, under which the Customer can contact the Seller in order to obtain information related to the concluded Sales Agreement.

6. Customer - means an entity to which, in accordance with the Regulations and legal provisions, services may be provided electronically or with which a Sales Agreement may be concluded.

7. Consumer - means a natural person who enters into a legal transaction with an entrepreneur that is not directly related to his or her business or professional activity.

8. Customer Account - means an individual panel for each Customer, launched on his behalf by the Seller, after the Customer has completed Registration and concluded an agreement to provide the Customer Account Maintenance service.

9. Entrepreneur - means a natural person, a legal person or an organizational unit that is not a legal person, which is granted legal capacity by law, conducting business or professional activity on its own behalf and performing a legal act directly related to its business or professional activity.

10. Regulations - means these regulations.

11. Registration - means an actual action performed in the manner specified in the Regulations, required for the Customer to use all functionalities of the Online Store.

12. Seller - means Mint Needles spółka z ograniczoną odpowiedzialnością , with its registered office in Warsaw at ul. Górnośląska 4/92, 00-444, NIP: 7011085191, KRS: 0000966407, REGON: 52185147600000, which is also the owner of the Online Store.

13. Store Website - means the websites under which the Seller runs the Online Store, operating in the domain www.mintneedles.com

14. Goods - means a product presented by the Seller via the Store Website, which may be the subject of a Sales Agreement.

15. Sales contract - means a sales contract concluded remotely, on the terms specified in the Regulations, between the Customer and the Seller.

§2 Technical requirements

1. In order to use the services provided under these Regulations, the user should have: Internet browser: Internet Explorer version not older than 7.0 or Mozilla FireFox version not older than 3.0 or Chrome (all versions) or Opera version not older than 2 , Java Script enabled.

2. The user may consent to enabling cookies. Detailed information on the purpose of storing and accessing information using Cookies, as well as the possibility for the User to determine the conditions for storing or accessing information contained in Cookies using the settings of the software installed in the telecommunications end device used by the User or the configuration of the service can be found in privacy policy.

§3 Services provided electronically

1. Services provided electronically under these regulations consist in enabling purchases in the online store available at www.mintneedles.com using the Customer Account.

2. Customer Account is a tool available in the online store system after entering the e-mail address and password, enabling, among others: tracking order stages on the Seller's website, viewing order history, editing Buyer's data and changing password, changing and correcting personal data, etc.

3. Creating a Customer Account requires registration. Registration is free and voluntary. After registration, an individual Customer Account is created for the Buyer. In order to register, the Buyer should complete the registration form by providing: active e-mail address, password (visible only to the Buyer), name (or company name), surname (or NIP), full residential address and mobile phone number. After completing the registration form, an activation link will be sent to the provided e-mail address. Clicking the activation link completes the registration process and confirms the accuracy of the data provided in the registration form, and at that moment the contract for the provision of electronic services is concluded.

4. The Buyer may terminate the contract for the provision of electronic services at any time. The owner of mintneedles.com may terminate the contract for the provision of electronic services with 7 days' notice. Termination of the contract by either party, as well as its termination with mutual consent, is tantamount to blocking the Buyer's access to the Customer Account and deleting it.

5. The owner of mintneedles.com may terminate the contract for the provision of electronic services with 7 days' notice if:

a. the purpose of registration or the method of using the services is obviously contrary to the rules and purpose of the store,

b. the Buyer's activity is contrary to applicable moral standards, incites violence or committing a crime, and if it violates the rights of third parties,

c. received an official notification about the illegal nature of the data provided or the activities related to them,

d. obtained reliable information about the illegal nature of the provided data or the activities related to them and previously notified the Buyer of the intention to block access to the Customer Account,

e. The Buyer sends unsolicited commercial information,

f. The Buyer grossly or persistently violates the provisions of the regulations.

g. The address data provided by the Customer raises objectively justified doubts as to their correctness or truthfulness, and these doubts could not be removed by telephone or e-mail.

6. Due to objectively justified doubts referred to in section 6 point g. should be understood in particular as providing a non-existent town, providing the name of a non-existent street in a given town, providing fictitious data (e.g. fairy-tale characters) as the name of the recipient.

7. A declaration of termination of the contract for the provision of electronic services submitted via the mintneedles.com website will be sent to the e-mail address provided in the Customer Account. Termination of the contract for the provision of electronic services results in permanent deletion of the Customer Account. A declaration of termination of the contract for the provision of electronic services submitted by the Customer may be submitted by sending its content to the e-mail address provided for contact or by deleting the Customer Account. Termination or termination with the consent of the parties of the contract for the provision of electronic services does not affect the performance of already concluded sales contracts, unless the parties decide otherwise.

8. The service provided electronically is also a free "Newsletter". To receive the "Newsletter", the Customer should provide his/her e-mail address and name. To unsubscribe, click on the link provided in the footer of each "Newsletter" and follow the instructions.

§4 Subject of the transaction

1. The subject of the transaction are the goods listed and described on the website of the mintneedles.com store, described on the website at the time of placing the order as "available". Minteedles.com makes every effort to ensure that the offer presented on the websites is always up to date. However, if some of the offered goods are currently unavailable, the Seller undertakes to immediately inform the Buyer about the situation by phone or e-mail.

2. The owner of the mintneedles.com website has the right to withdraw from the order due to lack of availability of the goods. In such a situation, the staff of the mintneedles.com website will immediately, but no later than thirty days from the conclusion of the contract, notify the Buyer about it. If the Buyer makes a prepayment, he undertakes to refund the amount paid.

§5 Price

1. Product prices are given in Polish zloty and are gross prices (including VAT applicable to a given product).

§6 Orders

1. Buyers can place orders 24 hours a day, 7 days a week via the mintneedles.com website or by phone. The current telephone number and working hours are available on the Online Store website.

2. If you place an order by phone,

a. The buyer is obliged to provide the data necessary to complete the order.

b. The scope of data necessary in such a case includes at least the selected product, its quantity, as well as the Buyer's details, i.e.: name and surname, contact details and delivery address.

c. The scope of necessary data may vary depending on the method of order fulfillment chosen by the Buyer.

d. The sales contract is concluded during a telephone conversation after the consultant confirms all terms of the order.

e. If an order is placed by telephone by the Buyer who is a consumer within the meaning of Art. 22 of the Civil Code, the content of the sales contract is immediately confirmed by the Seller by sending an e-mail to the address provided by such Buyer. The consumer's declaration of conclusion of the contract is effective if, after receiving confirmation from the Seller, the consumer sends the Seller a declaration of conclusion of the contract at the latest upon delivery of the ordered item.

3. The Seller issues proof of purchase (invoice, receipt) for all ordered goods.

4. The Seller informs that in accordance with the provisions of the Act of March 11, 2004. on tax on goods and services (consolidated text: Journal of Laws of 2011, No. 177, item 1054, hereinafter referred to as the "VAT Act") and the Regulation of the Minister of Finance of December 3, 2013 on the issuance of invoices (Journal of Laws of 2013, item 1485), the Customer's signature - as the purchaser of the goods - is not a mandatory element of the content of the VAT invoice.

5. The Buyer consents to the issuance and sending electronically, to the e-mail address provided in the order, of an electronic image of settlement documents, in particular such as: VAT invoices with attachments, corrective VAT invoices with attachments and forms. This consent also authorizes you to issue and send VAT invoices in electronic form, in accordance with the provisions of the Regulation of the Minister of Finance of December 3, 2013 on the issuance of invoices (Journal of Laws of 2013, item 1485).

6. The Buyer is obliged to provide his/her data consistent with the actual situation.

7. The Buyer's personal data may be transferred to third parties only for the purpose and to the extent necessary for the proper implementation of services provided under the Regulations, in particular to entrepreneurs acting as intermediaries in ordering courier services, postal operators and courier companies for the purpose of sending a shipment. The buyer has the right to view his or her data and request its correction or deletion.

8. The condition for the execution of an order placed on the website is to correctly complete the form on the website, provide a telephone number and e-mail address.

9. After placing the order on the website, the Seller generates an e-mail (sent to the address provided in the order) containing order confirmation and further instructions:

a. in the case of cash on delivery - information about sending the goods,

b. in the case of payment by transfer – account number,

10. For orders placed on the website, the sales contract is concluded upon receipt of the e-mail message referred to in section 8 above.

11. In order to speed up the execution of the order, the Buyer may confirm the order via the link included in the e-mail sent by the Seller.

12. If the order cannot be confirmed due to the Buyer's fault (e.g. incorrect telephone number or e-mail address) within 48 hours, it will be canceled. The owner of mintneedles.com will also be entitled to cancel the order in the event of entering incomplete or false data that may prevent the conclusion or performance of a sales contract.

13. The validity period of an order for payment by transfer is 7 days from the date of its submission. If the Buyer does not pay the amount due under the order to the indicated account number within the above-mentioned deadline, the order is canceled and the Buyer cannot demand its execution from mintneedles.com.

14. Subject to the reservations described in §4, the Seller undertakes to fulfill the order.

15. Placing an Order by the Customer entails his/her obligation to pay.

§7 Forms of payment

1. Payment before shipment.

a. Payment to the mintneedles.com store account before shipping

In this case, the Buyer decides to pay the amount for the purchases at a bank branch, via online banks, at a post office or at other establishments accepting such payments. If the Buyer chooses this form of payment, he will receive an e-mail containing the account number of the mintneedles.com store and the amount to be paid for the goods. It is important to provide your name and surname and order number in the payment title. Payment should be made within 7 days from the date of conclusion of the contract,

b. Payment to the account (e-Transfer, e-Transfer)

Payment should be made within 7 days from the date of conclusion of the contract,

2. Cash on delivery

In this case, the Buyer has the opportunity to pay for the ordered goods when they are delivered by the courier company. The courier company employee charges the Buyer a fee equal to the value of the purchased goods, transport and collection costs. These fees are added when the Buyer places the order and selects the payment method. Payment should be made on the day of delivery.

3. If an order is placed by telephone, the Buyer may use the "Cash on delivery" form.

§8 Delivery and transport

1. The shipping time of the order depends on the following factors:

a. When paying before shipment (transfer), the shipping time is calculated from the moment the funds are credited to the account.

b. From the date of placing the order. If the order was placed on the day before a non-working day or on a non-working day (Saturday, Sunday and holidays) - the shipping time is extended.

c. Standard order processing time is 1-3 business days. In the case of holidays and non-working days, the delivery time may be longer.

2. The delivery cost is calculated automatically in the first step of the purchasing process.

3. The prices given are gross prices, i.e. they include VAT.

4. The price for transport depends on the gross weight of the selected goods.

5. The standard delivery time of the courier company is 1 to 2 business days from the moment of sending. The maximum weight of the shipped equipment is 50 kg (for larger orders, the transport price can be individually determined). Couriers are obliged to bring equipment weighing no more than 30 kg into the apartment. International shipments - standard delivery time is 2 to 5 business days from the time of shipment. We send parcels to European Union countries such as: Czech Republic, Germany, Slovakia, Austria, Hungary, Belgium, Denmark, Estonia, France, Netherlands, Lithuania, Latvia, England, Finland, Spain, Slovenia, Sweden, Italy, Greece, Ireland, Portugal .

6. When shipping abroad, it is not possible to pay the courier upon delivery.

7. In case of your absence, the courier leaves a notice with information on when and where you can collect the parcel. Delivery of the notified shipment is free of charge. Each subsequent delivery attempt is subject to a fee. These costs are borne by the Buyer. In case of unsuccessful delivery attempts, the goods are returned to the mintneedles.com warehouse.

8. Upon receipt of the shipment, the Buyer should check its contents and the general condition of the ordered goods in the presence of the supplier.

9. In the event of damage to the shipment during transport or reservations as to the quantity of the delivered goods, a damage report should be prepared in the presence of the courier. The report should include the date, time of delivery and a description of the damage or shortages of the goods and packaging, and then the signed report should be sent to the mintneedles store. .com

§9 Warranties and complaints

1. Each product purchased in the mintneedles.com store is brand new and has a manufacturer's warranty. The detailed conditions and duration of the warranty depend on the type and purpose of the equipment and the manufacturer

2. If the purchased goods turn out to be defective, the Consumer has the right:

a. Use the warranty services directly at the websites indicated by the Guarantor or carry out the warranty complaint procedure through the Seller (applies to products covered by the warranty).

b. submit a warranty complaint to the Seller (legal basis: Civil Code). A warranty complaint may be submitted using the complaint form in electronic or written form to the address of the mintneedles.com store. The consumer has the right to demand a price reduction or withdrawal from the contract, unless the mintneedles.com store immediately and without excessive inconvenience to the customer replaces the defective product with a defect-free one or removes the defect. This limitation does not apply if the product has already been replaced or repaired by the mintneedles.com store or the mintneedles.com store has not replaced the product with a defect-free one or removed the defect. A warranty complaint is considered within 14 days from the date of its receipt. If the mintneedles.com store does not respond to the Consumer's requests within 14 days, it means that the store considers the requests to be justified. If the fulfillment of the Consumer's requests involves the delivery of a new or repaired product, the delivery costs are borne by the store mintneedles.com

c. The Seller enables the Customer who is a consumer to use out-of-court resolution of consumer disputes.

The authorized entity competent for the Seller is the Provincial Inspectorate of Trade Inspection in Kraków, ul. Ujastek 1, 30-001 Kraków

www.krakow.wiih. gov.pl

§10 Withdrawal from the contract

1. Pursuant to the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827), the Buyer who is a consumer within the meaning of Art. 221 of the Civil Code has the right to withdraw from the sales contract without giving reasons, within 14 calendar days from the date of delivery of the goods. To meet the deadline, it is enough to send the declaration before the deadline.

2. Pursuant to the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827), the Buyer who is a consumer within the meaning of Art. 22 of the Civil Code has the right to withdraw from the contract for the provision of electronic services without giving reasons, within 14 calendar days from the date of conclusion of this contract. To meet the deadline, it is enough to send the declaration before the deadline.

3. Withdrawal is made by submitting a declaration of withdrawal from the contract and sent via any distance communication channel, including:

a. by e-mail to: help@mintneedles.com

b. in writing, to the address Górnośląska 4/92, 00-444 Warszawa

4. The Seller shall immediately send the consumer confirmation of receipt of the declaration of will to withdraw from the sales contract to the e-mail address provided by the consumer.

5. The consumer has the right to withdraw from the contract without incurring costs, except for:

a. additional costs incurred by the consumer in connection with choosing a method of delivering the goods other than the cheapest, usual method of delivery offered by the Seller, and

b. direct costs of returning the goods (costs of shipping the goods),

c. the costs of returning the items if, due to their nature, these items cannot be sent back by regular mail.

6. The right to withdraw from a distance sales contract referred to in section 1. the consumer is not entitled to contracts:

a. for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who was informed before the provision of services that after the entrepreneur has completed the service, he will lose the right to withdraw from the contract;

b. in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline for withdrawal from the contract;

c. in which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specifications or serving to meet his individual needs;

d. in which the subject of the service is an item that deteriorates quickly or has a short shelf life;

e. in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;

f. in which the subject of the service are items which, after delivery, due to their nature, are inseparably connected with other items;

g. in which the subject of the service are alcoholic beverages, the price of which was agreed upon when concluding the sales contract, and whose delivery can only take place after 30 days and whose value depends on market fluctuations over which the entrepreneur has no control;

h. in which the consumer expressly requested the entrepreneur to come to him for urgent repair or maintenance; if the entrepreneur additionally provides services other than those requested by the consumer, or supplies items other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or items;

i. in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;

j. for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts;

k. concluded by public auction;

l. for the provision of accommodation services other than for residential purposes, transportation of goods, car rental, catering, services related to recreation, entertainment, sports or cultural events, if the contract specifies the day or period of service provision;

m. for the supply of digital content that is not recorded on a tangible medium, if the performance of the service began with the consumer's express consent before the deadline for withdrawal from the contract expires and after the entrepreneur informed him about the loss of the right to withdraw from the contract.

7. If the consumer exercises the right to withdraw from the contract, the consumer is obliged to return the goods to the Seller immediately, i.e. no later than within 14 (fourteen) days to the Store's address. The consumer may also return the goods by handing them over to a person authorized by the Seller, while maintaining the above-mentioned deadlines. To meet the deadline, it is enough to return the items before its expiry.

8. The consumer bears the direct costs of returning the goods (shipping costs), ensuring that the goods reach the Seller undamaged.

9. The consumer is responsible for reducing the value of the item resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.

10. The Seller, no later than 14 days from the date of receipt of the Consumer's declaration of withdrawal from the contract, will refund to the Consumer all payments made by him, including the costs of delivering the goods, subject to section 5. The Seller refunds the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of return that does not involve any costs for him.

11. If the Seller has not offered to collect the item from the consumer himself, he may withhold the refund of payments received from the consumer until he receives the item back or until the consumer provides proof of sending it back, depending on which event occurs first.

12. The Seller does not accept shipments sent cash on delivery.

Address for returning goods:

Mint Needles limited liability company, ul. Górnoślaska 4/92, 00-444 Warszawa

13. If you decide to return the purchased goods, please contact us by phone or e-mail at: help@mintneedles.com - here the Buyer will receive comprehensive information on how to carry out this procedure.

§11 Personal data protection

1. The rules for the protection of Personal Data are included in the Privacy and Cookies Policy at:

§12 Final provisions

1. The provisions of Polish law apply to transactions concluded with the participation of foreign entrepreneurs, including the Act of April 23, 1964, Civil Code (Journal of Laws of May 18, 1964).

2. All goods, names and trademarks published on the online store's websites are used only for identification purposes and may be registered trademarks of their respective owners.

3. The content of the mintneedles.com store websites does not constitute a commercial offer within the meaning of Art. 543 of the Civil Code, it should be treated as an invitation to conclude a contract.

4. Mint Needles spółka z o. o. informs that the information regarding the equipment presented on the mintneedles.com website is consistent with the manufacturers' catalog data.

5. Placing an order by the Buyer authorizes the owner of the website www.mintneedles.com to process personal data contained in the order in order to conclude and perform the sales contract, in accordance with the applicable provisions of the Act of August 29, 1997 on the protection of personal data (Journal of Laws 1997). No. 133, item 883, as amended).

6. The Store Operator will notify registered Customers about any changes to the Regulations by e-mail, with the right to terminate the contract within 14 days. Changes to the Regulations come into force upon the expiry of the notice period. For orders placed before the amendments to the Regulations come into force, the provisions of the Regulations in the wording applicable at the time of placing the order shall apply.

7. In matters not regulated by these Regulations, applicable legal provisions shall apply.